Shipping Policy

Shipping Policy

At aunlife, we are committed to delivering your order as smoothly and efficiently as possible.

Order Processing
Orders are typically processed within 1–3 business days after payment is successfully confirmed. Processing times may be slightly longer during holidays, peak shopping seasons, or promotional periods.

Shipping Time
Estimated delivery times generally range from 7–21 business days, depending on the shipping destination and local carrier conditions.

Shipping Delays
Please note that delivery times may occasionally be affected by customs inspections, weather conditions, carrier delays, or other unforeseen circumstances beyond our control.

Order Tracking
Once your order has been shipped, you may receive shipping confirmation and tracking information, if available.

Incorrect Address Information
Please make sure your shipping address is correct at checkout. We are not responsible for delays or delivery issues caused by incomplete or incorrect address details provided by the customer.

Lost or Delayed Packages
If your order has not arrived within the expected timeframe, please contact us at service@ouncre.com, and we will do our best to assist you.

Contact Information
If you have any questions about shipping, please contact:

aunlife Customer Service
Email: service@ouncre.com
Phone: +(852)29448866
Address: 3/F. Early Light International Ctr. 9 Ka Fu Close, Sheung Shui, NT, Hong Kong